This course has now been approved by the Royal College for 5 hours of external non-clinical CPD points.
This course has been designed to give attendees a basic understanding of quality improvement theory and is aimed at developing healthcare leaders and microsystem members already involved in improvement work. Attendees will be expected to already have some awareness of the concept of microsystem improvement. Therefore, only those who are already involved in improvement work or about to commence working with a microsystem coach should apply for this course.
- Target audience: All clinical and non clinical
- Level of the course: Basic
- Length of course: 1 day
- Cost of course: Free for staff at Sheffield Teaching Hospital. £90 for other NHS staff
- Structure of the course: Workshop
- Region: Yorkshire and Humber / National
For further info….
What is the Sheffield Microsystem Coaching Academy?
The UK’s first Microsystem Coaching Academy aims to:-
- Build improvement capability into the workforce
- To maximise quality and value to patients
- Help multi-disciplinary front line teams rethink and redesign services
Coaches are trained in the art of team coaching and the science of quality improvement to work with front line teams to help them re-design the services they deliver.
The MCA’s core objective is to develop coaches and work with teams within Sheffield Teaching Hospitals, Sheffield Children’s and Sheffield Health and Social Care Trust and will help organisations beyond Sheffield get started on their own improvement journey.
How the Academy is achieving this aim
The Academy has trained 169 microsystem coaches, across clinical and corporate support areas in cohorts 1 to 7. Using action learning theory, these coaches have helped teams make multiple improvements work in their microsystems. Coaches have been trained from both outside and within STH.
As well at the MCA coaching course over 900 staff have attended the ‘Introduction to Quality Improvement’ courses. The feedback from these courses has been excellent. They provide a short taster for staff that my want to go on and do the coaching course or get involved with a microsystem or flow team.
The MCA website last year recieved over 14,500 hits from a wide range of countries and organisations, with 61,653 page views this year. A total of 220 staff attended the MCA expo in June 2016.
They encourage to deeply involve patients in their microsytem improvement, to help group members understand the value to the customer, drawing on tools including patient interviews and stories, patient representation in microsystems, and fictional patients. They hope to create a culture of sustained patient-centred continuous quality improvement within and beyond the Trust.