Reliable processes are those that we can quantify in terms of how often it is done right. A definition of reliability is:
“The measurable capability of something to perform its intended function in the required time under specified conditions.”
Igor Ushakov, Editor, Handbook of Reliability Engineering.
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The Quality Improvement Hub website provides a range of resources to support organisations to improve the quality of healthcare. These Quality Improvement topics cover a range of subjects that are relevant to delivering quality improvement.